Operating such a large enterprise efficiently and cost effectively requires the ultimate in vehicle reliability. The company operates a system of constant upgrading and renewal of it's vehicles.

Technology plays a major rôle in the day to day operations of the company. The company prides itself on communications skills to enhance efficiency. All vehicles are fitted with cellular phones, so direct contact can be made with the traffic office at all times. An advanced network computer system tailor made for the road haulage industry is used to monitor and record all procedures, providing live information as it occurs. This allows the traffic controllers to plan activity effectively. The company boasts a state-of-the-art digital telephone system, with the use of up to 30 lines. FAX and e-mail facilities are widely used to expand the bond between customer and Knowles Transport Ltd.